1. Information we collect
When you use Khelne Ho, we collect information you provide — name, phone, email, and booking details. With your permission we may use location to show nearby venues. We also collect device and usage data to improve the product.
2. How we use your data
- Process and confirm venue bookings
- Send confirmations and reminders (push, in-app, or partner channels)
- Process payments via processors such as eSewa; we do not store wallet passwords
- Improve reliability and safety of the platform
- Respond to support requests
3. Data sharing
We share data only as needed to operate the service — for example booking details with the venue you booked, and payment data with regulated payment providers. We do not sell your personal data.
4. Cookies & analytics
This site may use cookies for preferences and aggregated analytics. You can control cookies in your browser.
5. Security
We use industry-standard encryption for data in transit. Payment credentials are handled by PCI-aware processors; we do not store card or eSewa login details.
6. Your rights
You may request access, correction, or deletion of personal data subject to law and legitimate business needs. Contact us at the email below.
7. Contact
Privacy questions: use the contact details on our Contact page.